Our Contact Center is looking for engaged and independent member service professionals to help our members achieve their financial goals. As a Sales and Service Representative, you will be part of a supportive and dynamic member focused sales team. This Representative works in a fast paced environment focused on serving our members over the phone with a variety of banking

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

We are seeking a visionary strategic leader to join our team as the Vice President of Indirect and Fintech Partner Lending. The ideal candidate will have extensive experience in auto lending, a strong regulatory background and a sales focused mindset. They must demonstrate a proven ability to leverage data for economic and market driven insights; driving year over year pr

The Program Manager II, Mortgage Business Support improves processes in the mortgage business. Responsibilities include feedback gathering, enhancement design, communication with senior management, change management, training, compliance, marketing support, and vendor audits. Requires 3 years' mortgage industry experience, ability to articulate complex concepts, and prior

Manage complex CXC programs and support, including indirect management of SLA/SOW, partnering with other applicable business units (such as Card Services, Consumer Lending and Digital Products) Manages day to day operations with outsourced call center, responsibilities include Daily Transfer Rate Service Levels (70% in 30 Seconds) Quality Assurance/Call Monitoring First T